When applied by certified professionals using quality products, extensions should not damage natural lashes. Our artists follow best practices and recommend appropriate lengths for your lashes. However, damage can occur from improper aftercare or self-removal. Results vary based on lifestyle, home care, and natural lash condition.

Extensions typically last 4-5 weeks as they shed with your natural lash cycle. You naturally lose 3-5 lashes per eye daily. Longevity depends on your lash cycle, lifestyle, and aftercare compliance. Individual results vary.

Every 2 weeks maintains a fuller appearance. Every 3-4 weeks provides moderate maintenance. Week 5+ may appear sparse. Your artist will provide personalized recommendations based on your retention and desired look.

Full sets take 1 hour 45 minutes to 2 hours. Fills take 45 minutes to 1 hour 15 minutes. Times are estimates and may vary based on individual needs and service complexity.

Arrive with clean, makeup-free lashes washed the night before. Avoid all mascara day-of. NO waterproof mascara 5-7 days prior (service refused if present). Remove contacts if comfortable. Arrive 5-10 minutes early to complete CONSENT FORM before service.

Avoid water, steam, and heat for 24-48 hours. Cleanse daily with oil-free, lash-safe cleanser. Brush gently with spoolie. Avoid oil-based products and mechanical curlers. Don't rub or pull lashes. Sleep on back or use silk pillowcase. Your artist provides detailed instructions.

Yes, but avoid oil-based products and waterproof mascara. If using mascara, apply only lash extension-safe formulas to the tips. Your lash artist can recommend suitable products.

Professional removal is strongly recommended. Attempting self-removal may cause significant damage to your natural lashes. Please schedule a removal appointment with your lash artist for safe removal.

Please contact us within 48 hours of your appointment if you have concerns about your service. We will assess the issue and may offer a complimentary adjustment at our discretion, subject to availability.

Extensions unsuitable for: active eye infections/inflammation, certain eye conditions, extreme adhesive allergies, alopecia, sparse natural lashes, or trichotillomania. Patch tests available upon request. Inform your artist of concerns during consultation.